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Disclaimer Policy

By using www.Sringaar.com the user unconditionally accepts the terms and conditions of use as given here under : Before jumping to any conclusions or placing an order, the user may carefully read products information and services displayed in relevant sections and information in frequently asked questions. www.Sringaar.com is owned and managed by professionals. All the contents of the site are only for general information or use. They do not constitute advice and should not be relied upon in making any decision.

www.Sringaar.com is not responsible for the contents of any linked sites. We do not endorse the companies or products to which it links. Your access to any of these third party sites is done entirely at your own risk. The details of the products or product specifications (for instance weight, color, handwork details, size, etc.) quoted with the product displays are only fairly accurate values. Since most of the products have intricate handwork, there may be slight variation in the pictures displayed and the respective actual products.

www.Sringaar.com will not be liable for any loss of data, loss/profits or any damages under any circumstances what so ever including any circumlocutory, special, subsidiary, indirect, consequential or other damages that result from the use of or inability to use the products/services offered at www.Sringaar.com In no occurrence/event shall www.Sringaar.com be accountable to the user for any damages, losses, negligence or any actions otherwise, beyond the amount paid by the user to www.Sringaar.com for any specific product or service. With a view to provide our users/customers latest information and material, www.Sringaar.com will make changes in the products or services described on this site from time to time. The prices displayed on website are for Internet orders. Availability and prices of items are cause to undergo change without prior notice. Any prices displayed on www.Sringaar.com may not be indicative of the actual selling prices in any particular area. We at reserve the right to limit sales, including the right to prohibit sales to re-sellers. www.Sringaar.com is not responsible for any typographical or photographic errors/shortcomings.

Limitation of Liability:

Under no circumstances and under no legal or equitable theory, whether in tort, contract, strict liability or otherwise, shall www.Sringaar.com or any of its employees, directors, officers, agents, vendors or suppliers be liable to you or to any other person for any indirect, special, incidental or consequential losses or damages of any nature arising out of or in connection with the use of or inability to use the www.Sringaar.com Web site, including, without limitation, damages for lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results, or computer failure or malfunction, even if an authorized representative of www.Sringaar.com Has been advised of or should have known of the possibility of such damages. In no event will www.Sringaar.com Be liable for any damages in excess of the fees paid by you in connection with your use of the site during the six month period preceding the date on which the claim arose.

Caution :

In case of any doubts user may seek clarifications from www.Sringaar.com through Email : info@Sringaar.com and should not use any service/place order before he gets a written clarification about the same. Users of www.Sringaar.com are supposed to have thoroughly read and understood all the terms and conditions mentioned herein. Users are considered to have unconditionally agreed, approved, understood and accepted all the terms, conditions, procedures, risks and consequences of using the products/services at www.Sringaar.com and they cannot, at any time, claim ignorance of any or all of them. All relationship of any user whosesoever situated is governed by and in accordance with the laws.

Color and Description Disclaimer

While placing an order customers are advised keep in mind some minor variation in color. Although extra attention is given to accurately reproduce colors, as seen on the monitor by you, still there may be minor variations in color of the actual product due to the nature of fabric dyes. Variation may also be felt because of different resolutions, monitors, video cards, operating systems, and internet browsers used. Garments also have a tendency to reflect different shades of color under different lights. A 10% variation in shade is considered as normal. The customers who are preferring items with beaded embroidery and sequins must be aware of the fact that these shiny embellishments have a tendency to come off. Remember, even with the best of handling and care, this problem cannot be avoided altogether. So, before ordering such item please keeps these things in mind. We are at your service and it is our endeavor to provide you best Sarees, Salwar Kameez, lehengas and Ethnic Men’s wear which are in fashion. It is a privilege for having you as our customer!

CASE- 1: Damaged and Defective goods received:
        • A complaint has to be made within 48 hours of receiving the goods
        • Complaint has to be made on email with subject as "Complaint" for {Order number} and {Product code}
        • A picture of the damaged part has to be sent via e-mail for assurance.
        • Our team reviews it within 1 business day and offers you a solution as any one of the following
                    (a) Replace defective good immediately free of charge.
                    (b) Offer you a credit note.
                    (c) Refund full amount instantly.
Procedure Complaint –> Complaint Redressed within 1 business day by Team -> Mutually Acceptable agreement -> Happy Ending and a Happy Customer!
CASE- 2: Product being not liked due to color variation:
A 10% color variation is an acceptable norm.Color variation also occurs in picture due to various monitor configurations & light effects used during photography.Sometimes slight variation in work can also occur. So,
        • If the variation is higher than expected (then norm) return is accepted.
        • A complaint has to be made within 48 hours of receiving the goods.
        • Complain has to be made on email with subject as "Complaint" for {Order number} and {Product code}.
        • A picture of the product has to be sent.
        • Our team reviews it within 1 business day and offers you a solution as
                    (a) Replace defective good immediately free of charge or.
                    (b) Offer you a credit note or.
                    (c) Refund full amount instantly.
We can also request you to return the product in original packaging and once it is received by us, our team will review your complain and if we find it genuine we will refund the full order amount. The extra shipping cost is refunded by means of credit note which can be used on any future purchase.
Procedure Complain -> Complain Redressed within 1 business day by Team -> Mutually Acceptable agreement -> Happy Ending and a Happy Customer!
CASE 3: Product being not liked:
Condition 1 •
If you have made customization on Saree, Lehenga, Suit, Tunic or any men’s wear, it cannot be returned on grounds of not liking the product. NO RETURNS accepted in this case.
Condition 2 •
 If there is no customization, we accept return at your cost. Return has to be made on your cost i.e. shipping charges has to be borne by you. Once the product is received by us you will be refunded full money or you can ask for credit note which can be used on any purchase in future.
Procedure Complain -> Complain Redressal within 1 business day by Team -> Mutually Acceptable agreement ->Happy Ending and a Happy Customer
CASE 4: Product customized but fitting not perfect :
Condition 1 •
Wrong measurement from your side: In this case you can send the goods back on your cost and we will try to re-fit the product to correct measurement. This is done Free of Cost. A reshipping charge would be applicable in this case ranging from 10USD to 30USD for international orders and 200-300rs for India orders.
Condition 2 •
Stitching not as per your measurement: In this case you can send the goods back. Once we receive them, we will analyze/cross check. If we find it stitched not as per the measurements provided by you, we will re-fit the product or send you a new products Free of Charge. The shipping cost can be refunded back on your credit card or you can take a credit note which can be used for purchase in future.
Procedure Complain -> Complain Redressal within 1 business day by Team -> Mutually Acceptable agreement -> Happy Ending

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